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I’m told the parking lot cleaning crew does a great job! – Inside Croydon

Ever wonder what Katherine Kerswell does for her £192,474-a-year salary as a council chief executive?

Tripa sells, patrons: Council CEO Katherine Kerswell’s casual email is a lowlight of the staff week

It’s something that often baffles what’s left of the neighborhood’s front-line staff… KK’s “duties,” such as they are, include signing a morale-boosting email to all staff every Friday. What some who work in Fisher’s Folly call the “weekly waffle.”

Here, we reproduce the weekly waffle that Kerswell named this morning. We solemnly promise that this is not an attempt to parody Craig Brown’s regular Journal column Private: this unpleasant and patronizing tripe is all Kerswell’s work. Enjoy!

dear ones,

I hope you are enjoying the warmer weather this week and had a good holiday weekend.

It might be a slightly shorter week for some, but I know that doesn’t take away from how busy things are. Please remember the message behind our Take Time to Take Time campaign – it’s so important to put wellbeing first. Whether that means making sure you take regular breaks, setting aside time in your day to focus without digital distractions, or getting outside for some fresh air.

Next week is Mental Health Awareness Week and we’ll be sharing details of employee support services, ways to manage your wellbeing and where to access help when you need it. If you have any tips or advice you’d like to share, even small things like hobbies you do or pictures of places you visit to help you manage your mental health, then please to send them.

For starters, Rebecca from Internal Communications says nothing calms her down more than quiet time with her cat, which can help slow things down after a busy day. I look forward to seeing what other people share next week.

Weekly Waffles: long council staff have to put up with this every week

One of the ways we support your wellbeing here at Croydon is through our staff networks, and this week we marked Staff Network Day, a national initiative to recognize the value these groups add to the workplace. I would like to personally thank the colleagues who give up their time to run our networks – the chairs, secretaries, steering group members and sponsors, without whom our networks would not be here. But they can’t work without members either, so read the newsletter article below about the work they do in Croydon and how to join them. It’s an opportunity to connect with people you might not normally meet across the organization, access support and push for positive change across the board.

Another way to make change in the organization is to complete the staff survey. 692 people have participated so far. Please take 10 minutes to complete it, it’s completely anonymous, so be honest – your opinions really do matter.

Our shout out this week goes to the car park cleaning team who do a fantastic job maintaining council owned car parks. It’s essential work, but not necessarily glamorous, and yet I’m told they approach it in good spirits, regardless of the weather, and are happy to offer and help out with jobs outside of their normal day-to-day work. This included supporting our blitz cleans in different areas of the borough as part of Mayor Perry’s commitment to work with residents and businesses to make our borough cleaner and make sure Croydon’s big bins are tidy. Thanks team, we are lucky to have you.

Have a great weekend everyone and thank you for all the work you do.

Katherine Kerswell (she/her)
Executive Director

Read more: Kerswell Council boss doubles headcount over £140,000
Read more: Criticism of Kerswell’s election numbers is “justified”, the report says
Read more: £603,000: Rising costs of Croydon ‘improvement’ board


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  • ROTTEN BOROUGH AWARDS: In January 2024, Croydon was named among the country’s most rotten boroughs for the seventh consecutive year in the annual summary of civic advertising in Private magazine

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